Feb 05, 2019

Customer Service Apprenticeship - Superdrug

  • Earlybird Jobs
  • Skegness, UK
Apprenticeship Customer Service Retail

Job Description

A Retail Apprenticeship will involve working in our store as a full time team member, helping with every aspect of creating a great customer experience and learning about how a retailer operates their business.

You will work 30 hours a week on a 13 month contract, earning from £5.40 per hour dependent on location. That’s £162 a week!

Your training will take place in store over the 1st 12 months so, no college days and no homework! At the end of your training period you will complete a discussion around your experiences, a multiple -choice test and an observation within your role. You will be supported throughout by your team and your assessor to achieve your Customer Service Practitioner Level 2 qualification.

This is an opportunity to learn much more than just how to deliver excellent customer service, the apprenticeship covers how the store operates, how the business works commercially and covers brand reputation, legal and marketing.

During your Apprenticeship you’ll also receive a staff discount and loyalty card that gives you up to 30% off products and services in store and also includes a loyalty points scheme. This is as well as online access to discounts and cash back with other retailers, all subsidised by Superdrug. As an Apprentice, you can also apply for an Apprenticeship NUS card, which gives 10% discounts at participating outlets!